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Shipping & Returns

 

Orders placed Monday thru Friday before 3:00 p.m. eastern standard time will be shipped out the same day order is received. Orders received after 3:00 p.m. will be shipped the following business day. Orders placed after 3:00 p.m. eastern standard time on Fridays will be shipped on Monday. You will be notified by e-mail of the status of your order. If there is any reason that your order can not be shipped we will notify you by email.

Q: How can I return the products?

Your refund will be processed once we have received the product being returned.

Always inspect shipments immediately. Returns due to shipping error or manufacturing defects need to be returned within 14 days from  receipt of shipment. Please call for authorization before returning product to factory. A 10% restock fee will be applied to all returns not due manufacturing defects.

In order for you to receive full credit, the product must be returned in the original packaging. Refunds will be made by crediting the original credit card account number used for the purchase.

 Shipping charges are not refundable and are the responsibility of the customer.

Q: What is the Clearance Dept. policy on returns?

Due to the exclusive nature of items sold in the Clearance Dept. All purchases made from the Clearance Dept., are non-returnable and non-refundable. Clearance Dept. items are discontinued odd-lots, or not-to-be-restocked items.

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